APA(7版)引用形式
DiJulius, J. R. (2003). Secret service: Hidden systems that deliver unforgettable customer service. AMACOM.
Chicagoスタイル(17版)引用形式
DiJulius, John R. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. New York: AMACOM, 2003.
MLA(9版)引用形式
DiJulius, John R. Secret Service: Hidden Systems That Deliver Unforgettable Customer Service. AMACOM, 2003.
警告: この引用は必ずしも正確ではありません.