Call center benchmarking how good is "good enough" /
Gardado en:
| Autor Principal: | |
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| Autor Corporativo: | |
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| Formato: | Electrónico eBook |
| Idioma: | inglés |
| Publicado: |
West Lafayette, Ind. :
Ichor Business Books/Purdue University Press,
c2000.
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| Series: | Customer access management.
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| Subjects: | |
| Acceso en liña: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
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| Descrición Física: | viii, 84 p. : ill. |
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| Bibliografía: | Includes bibliographical references (p. 75-76) and index. |