Operations management : improving customer service /

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Bibliographic Details
Main Author: Schonberger, Richard J.
Corporate Author: Knod Edward M.
Format: Book
Language:English
Published: Homewood : Irwin, c1991.
Edition:4th.
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Nairobi Campus: Store

Holdings details from Nairobi Campus: Store
Call Number: TS155.S3244 1991
Barcode BK040264 Available Place a Hold