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Exceed customer expectations /

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In this program you will learn how identify six different categories of cusomer expectations.

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Bibliographic Details
Main Author: Timm, Paul R.
Format: Electronic Globe Software
Language:English
Published: Illonois, Chicago : Jack Wilson and Associates,
Series:Winning customer Loyalty :
Subjects:
Consumer satisfaction.
Customer loyalty.
Customer relations. > Management.
Marketing . > Management.
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Description
Summary:In this program you will learn how identify six different categories of cusomer expectations.
Physical Description:1 Videodisk (28mins) : sd. ; 4 3/4 in + 1 booklet-(Winning customer loyalty Vol II), 1 Audio CD of 28mins.
Playing Time:28: m:in
Format:DVD.

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