The role of strategic human resource practices on provision of quality customer service in the banking industry : a case of Kenya Commercial Bank /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Nairobi, Kenya :
Daystar University,
2013.
|
| Subjects: | |
| Tags: |
No Tags, Be the first to tag this record!
|
| Item Description: | A project report presented to the School of Business & Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirement for the degree of Master of Business Administration in Strategic Management. |
|---|---|
| Physical Description: | xii, 136 p. |