The role of strategic human resource practices on provision of quality customer service in the banking industry : a case of Kenya Commercial Bank /
Guardado en:
| Autor principal: | |
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| Formato: | Libro |
| Lenguaje: | inglés |
| Publicado: |
Nairobi, Kenya :
Daystar University,
2013.
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| Materias: | |
| Etiquetas: |
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| Notas: | A project report presented to the School of Business & Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirement for the degree of Master of Business Administration in Strategic Management. |
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| Descripción Física: | xii, 136 p. |