The role of strategic human resource practices on provision of quality customer service in the banking industry : a case of Kenya Commercial Bank /

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Bibliographic Details
Main Author: Kariuki, Eunice Mwihaki
Format: Book
Language:English
Published: Nairobi, Kenya : Daystar University, 2013.
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Nairobi Campus: Africana & Special Collection

Holdings details from Nairobi Campus: Africana & Special Collection
Call Number: THES HF5549.2.K37 2013
Barcode BK96401 Available Place a Hold