What drives phenomenal success?
"Colleen Barrett explains the success of Southwest Airlines in simple terms: a customer focus that is not just a program or policy, but a way of life. In an industry that must constantly balance cost against people, Barrett believes that not focusing on the people values will make dollars irrelevan...
Gardado en:
| Autor Principal: | |
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| Corporate Authors: | , |
| Formato: | Video DVD |
| Idioma: | inglés |
| Publicado: |
Mill Valley, CA :
Kantola,
2007.
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| Series: | Stanford executive briefings
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| Subjects: | |
| Tags: |
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
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Athi-River Campus: Multimedia
| Número de Clasificación: |
HE9803.B37 |
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| Barcode AV003176 | Dispoñible Facer reserva |
| Barcode AV002071 | Dispoñible Facer reserva |