Quality without tears : the art of hassle-free management /

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Bibliographic Details
Main Author:	Crosby, Philip B.
Format:	Book
Language:	English
Published:	New York : Plume, c1984.
Subjects:	Quality assurance.
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Description
Physical Description:	ix, 205 p.
Bibliography:	Includes bibliographical references and index.
ISBN:	0452256585

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