The role of internal branding in improving customer service delivery : a case study of Kenya Power /
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| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar University,
2020.
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| Subjects: | |
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| 952 | |0 0 |1 0 |2 lcc |4 0 |6 THE S HD00069.M00033 02020 |7 0 |8 AFR |9 129398 |a DUN |b DUN |c AFR |d 2021-11-23 |e Daystar University |g 2500.00 |l 0 |o THES HD69.M33 2020 |p BK108694 |r 2021-11-23 00:00:00 |w 2021-11-23 |x 108694 |y THES | ||
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| 050 | |a HD69.M33 2020 | ||
| 100 | |a Mbau, Miriam Wanjiku |9 9703 | ||
| 245 | |a The role of internal branding in improving customer service delivery : |b a case study of Kenya Power / |c Miriam Wanjiku Mbau | ||
| 260 | |a Nairobi : |b Daystar University, |c 2020. | ||
| 300 | |a xii, 119 p |b ill | ||
| 500 | |a A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master of Arts in Communication | ||
| 650 | |a Branding (Marketing) |9 3561 | ||
| 650 | |a Consumer preferences |9 9704 | ||
| 650 | |a Customer relations |9 9705 | ||
| 942 | |2 lcc |c THES |h HD69 |i .M33 |k THES |m 2020 |6 HD0069 M33 | ||