The role of internal branding in improving customer service delivery : a case study of Kenya Power /

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Bibliographic Details
Main Author: Mbau, Miriam Wanjiku
Format: Book
Language:English
Published: Nairobi : Daystar University, 2020.
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Description
Item Description:A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master of Arts in Communication
Physical Description:xii, 119 p ill