The role of internal branding in improving customer service delivery : a case study of Kenya Power /
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| Auteur principal: | |
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| Format: | Livre |
| Langue: | anglais |
| Publié: |
Nairobi :
Daystar University,
2020.
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| Description: | A thesis presented to the School of Communication of Daystar University Nairobi, Kenya in partial fulfilment of the requirements for the degree of Master of Arts in Communication |
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| Description matérielle: | xii, 119 p ill |