Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /
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| Main Authors: | , , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Hoboken, [New Jersey] :
Wiley,
2016.
|
| Series: | Wiley and SAS business series.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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|---|---|---|---|
| 001 | ebr11214879 | ||
| 003 | MiAaPQ | ||
| 006 | m o d | | ||
| 007 | cr cn||||||||| | ||
| 008 | 160614t20162016nju ob 001 0 eng d | ||
| 020 | |z 9781119277576 | ||
| 020 | |a 9781119239703 (e-book) | ||
| 040 | |a MiAaPQ |b eng |e rda |e pn |c MiAaPQ |d MiAaPQ | ||
| 050 | 4 | |a HF5415.157 |b .K878 2016eb | |
| 082 | 0 | 4 | |a 658.4/73 |2 23 |
| 100 | 1 | |a Kurvinen, Matti, |d 1961- |e author. | |
| 245 | 1 | 0 | |a Warranty fraud management : |b reducing fraud and other excess costs in warranty and service operations / |c Matti Kurvinen, Ilkka Toyryla, D. N. Prabhakar Murthy. |
| 264 | 1 | |a Hoboken, [New Jersey] : |b Wiley, |c 2016. | |
| 264 | 4 | |c �2016 | |
| 300 | |a 1 online resource (402 pages). | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a online resource |2 rdacarrier | ||
| 490 | 1 | |a Wiley & SAS Business Series | |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | |a Description based on print version record. | ||
| 590 | |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | |a Quality of products. | |
| 650 | 0 | |a Warranty. | |
| 650 | 0 | |a Products liability. | |
| 650 | 0 | |a Sales management. | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a T�oyryl�a, Ilkka, |d 1970- |e author. | |
| 700 | 1 | |a Murthy, D. N. P., |e author. | |
| 776 | 0 | 8 | |i Print version: |a Kurvinen, Matti, 1961- |t Warranty fraud management : reducing fraud and other excess costs in warranty and service operations. |d Hoboken, [New Jersey] : Wiley, c2016 |h 373 pages |k Wiley and SAS business series. |z 9781119277576 |w 2016009975 |
| 797 | 2 | |a ProQuest (Firm) | |
| 830 | 0 | |a Wiley and SAS business series. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=11214879 |z An electronic book accessible through the World Wide Web; click to view |
| 999 | |c 194896 |d 194896 | ||