Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /

Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /

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Bibliographic Details
Main Authors: Kurvinen, Matti, 1961- (Author), T�oyryl�a, Ilkka, 1970- (Author), Murthy, D. N. P. (Author)
Format: Electronic eBook
Language:English
Published: Hoboken, [New Jersey] : Wiley, 2016.
Series:Wiley and SAS business series.
Subjects:
Quality of products.
Warranty.
Products liability.
Sales management.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Physical Description:1 online resource (402 pages).
Bibliography:Includes bibliographical references and index.
ISBN:9781119239703 (e-book)

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