Warranty fraud management : reducing fraud and other excess costs in warranty and service operations /

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Bibliografiske detaljer
Main Authors:	Kurvinen, Matti, 1961- (Author), T�oyryl�a, Ilkka, 1970- (Author), Murthy, D. N. P. (Author)
Format:	Electronisk eBog
Sprog:	engelsk
Udgivet:	Hoboken, [New Jersey] : Wiley, 2016.
Serier:	Wiley and SAS business series.
Fag:	Quality of products. Warranty. Products liability. Sales management. Electronic books.
Online adgang:	An electronic book accessible through the World Wide Web; click to view
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