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Lua APA (7ú heag.)
Kurvinen, M., T�oyryl�a, I., & Murthy, D. N. P. (2016). Warranty fraud management: Reducing fraud and other excess costs in warranty and service operations. Wiley.
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Lua i Stíl Chicago (17ú heag.)
Kurvinen, Matti, Ilkka T�oyryl�a, agus D. N. P. Murthy. Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations. Hoboken, [New Jersey]: Wiley, 2016.
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Lua MLA (9ú heag.)
Kurvinen, Matti, et al. Warranty Fraud Management: Reducing Fraud and Other Excess Costs in Warranty and Service Operations. Wiley, 2016.
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