The influence of customer relationship management on firm performance: a case of law firms in Nairobi County, Kenya /

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Bibliographic Details
Main Author: Kiarie, Winnie W.
Format: Book
Language:English
Published: Nairobi : Daystar University, 2017
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Description
Item Description:A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Physical Description:xi, 89 p.
Bibliography:Includes bibliographical references