The influence of customer relationship management on firm performance: a case of law firms in Nairobi County, Kenya /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Nairobi :
Daystar University,
2017
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| Subjects: | |
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| 003 | KE-NaDUL | ||
| 005 | 20171101160808.0 | ||
| 008 | 171031b xxu||||| |||| 00| 0 eng d | ||
| 952 | |0 0 |1 0 |2 lcc |4 0 |6 THE S HF05415.00005.K00004K00053 02017 |7 1 |8 AFR |9 123263 |a DUN |b DUN |c AFR |d 2017-11-01 |e Daystar University |g 2500.00 |l 0 |o THES HF5415.5.K4K53 2017 |p BK0104613 |r 2017-11-01 00:00:00 |w 2017-11-01 |x 104,613 |y THES | ||
| 999 | |c 188556 |d 188556 | ||
| 040 | |a DUL |c DUL | ||
| 100 | |a Kiarie, Winnie W. | ||
| 245 | |a The influence of customer relationship management on firm performance: |b a case of law firms in Nairobi County, Kenya / |c Winnie W. Kiarie | ||
| 260 | |a Nairobi : |b Daystar University, |c 2017 | ||
| 300 | |a xi, 89 p. | ||
| 500 | |a A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. | ||
| 504 | |a Includes bibliographical references | ||
| 650 | |a Customer relations |x Management | ||
| 942 | |2 lcc |c THES |h HF5415.5 |i .K4K53 |k THES |m 2017 |6 HF54155 K4 K53 | ||