The effect of relationship management on customer satisfaction : a survey of Kenya Airways' corporate customers in Nairobi /

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Bibliographic Details
Main Author: Koskei, Anne
Format: Book
Language:English
Published: Nairobi : Daystar University, 2014
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Nairobi Campus: Africana & Special Collection

Holdings details from Nairobi Campus: Africana & Special Collection
Call Number: THES HF5415.5.K4K67 2014
Barcode BK0106682 Available Place a Hold