The experience : the 5 principles of Disney service and relationship excellence /

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Bibliographic Details
Main Authors:	Loeffler, Bruce (Author), Church, Brian T. (Author)
Format:	Electronic eBook
Language:	English
Published:	Hoboken, New Jersey : Wiley, 2015.
Subjects:	Walt Disney Company. Customer services. Customer relations. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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