APA-viite (7. p.)
Loeffler, B., & Church, B. T. (2015). The experience: The 5 principles of Disney service and relationship excellence. Wiley.
Chicago-viite (17. p.)
Loeffler, Bruce, ja Brian T. Church. The Experience: The 5 Principles of Disney Service and Relationship Excellence. Hoboken, New Jersey: Wiley, 2015.
MLA-viite (9. p.)
Loeffler, Bruce, ja Brian T. Church. The Experience: The 5 Principles of Disney Service and Relationship Excellence. Wiley, 2015.
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