Continual service improvement manager : careers in IT service management /

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Bibliographic Details
Main Author: Whapples, David (Author)
Format: Electronic eBook
Language:English
Published: Wiltshire, England : BCS, 2015.
Series:BCS Guides to IT Roles
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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020 |z 9781780172262 (ePUB) 
020 |z 9781780172279 (Kindle) 
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035 |a (OCoLC)905916527 
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100 1 |a Whapples, David,  |e author. 
245 1 0 |a Continual service improvement manager :  |b careers in IT service management /  |c David Whapples. 
264 1 |a Wiltshire, England :  |b BCS,  |c 2015. 
264 4 |c ©2015 
300 |a 1 online resource (130 pages) :  |b illustrations, tables. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
490 0 |a BCS Guides to IT Roles 
504 |a Includes bibliographical references and index. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed March 9, 2015). 
590 |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2015. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. 
650 0 |a Information technology  |x Management. 
650 0 |a Support services (Management) 
655 0 |a Electronic books. 
776 0 8 |i Print version:  |a Whapples, David.  |t Continual service improvement manager : careers in IT service management.  |d Wiltshire, England : BCS, c2015  |h xii, 115 pages  |k BCS Guides to IT Roles  |z 9781780172248 
797 2 |a ebrary. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=11022410  |z An electronic book accessible through the World Wide Web; click to view 
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