Cita APA (7a ed.)
Whapples, D. (2015). Continual service improvement manager: Careers in IT service management. BCS.
Cita Chicago Style (17a ed.)
Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. Wiltshire, England: BCS, 2015.
Cita MLA (9a ed.)
Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. BCS, 2015.
Precaución: Estas citas no son 100% exactas.