Problem manager : careers in IT service management /

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Bibliographic Details
Main Author: Rudd, Colin (Author)
Format: Electronic eBook
Language:English
Published: Swindon, [England] : BCS The Chartered Institute for IT, 2014.
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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100 1 |a Rudd, Colin,  |e author. 
245 1 0 |a Problem manager :  |b careers in IT service management /  |c Colin Rudd. 
264 1 |a Swindon, [England] :  |b BCS The Chartered Institute for IT,  |c 2014. 
264 4 |c ©2014 
300 |a 1 online resource (241 pages) :  |b illustrations, charts 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
500 |a Includes index. 
588 |a Description based on online resource; title from PDF title page (ebrary, viewed October 14, 2014). 
590 |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. 
650 0 |a Information technology  |x Management. 
655 0 |a Electronic books. 
776 0 8 |i Print version:  |a Rudd, Colin.  |t Problem manager : careers in IT service management.  |d Swindon, [England] : BCS The Chartered Institute for IT, c2014  |h xix, 219 pages  |z 9781780172378 
797 2 |a ebrary. 
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