Citazione Stile APA (7a Edizione)
Rudd, C. (2014). Problem manager: Careers in IT service management. BCS The Chartered Institute for IT.
Citazione stile Chigago Style (17a edizione)
Rudd, Colin. Problem Manager: Careers in IT Service Management. Swindon, [England]: BCS The Chartered Institute for IT, 2014.
Citatione MLA (9a ed.)
Rudd, Colin. Problem Manager: Careers in IT Service Management. BCS The Chartered Institute for IT, 2014.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.