Problem manager : careers in IT service management /

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Bibliographic Details
Main Author:	Rudd, Colin (Author)
Format:	Electronic eBook
Language:	English
Published:	Swindon, [England] : BCS The Chartered Institute for IT, 2014.
Subjects:	Information technology > Management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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