Customer service in the information environment /

Customer service in the information environment /

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Bibliographic Details
Main Author: St. Clair, Guy, 1940-
Format: Electronic eBook
Language:English
Published: London ; New Jersey : Bowker-Saur, [1993]
Series:Information services management
Subjects:
Information services.
Information services industry > Customer services.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
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MARC

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008 930824t19931993enk ob 001 0 eng|d
020 |z 1857390040 (acid-free paper) 
020 |z 9783598243622 
020 |a 9783110956788 (e-book) 
035 |a (CaPaEBR)ebr10776867 
035 |a (OCoLC)868959599 
040 |a CaPaEBR  |b eng  |e rda  |e pn  |c CaPaEBR 
050 1 4 |a Z674.4  |b .S73 1993eb 
082 0 4 |a 338.4/70255  |2 20 
100 1 |a St. Clair, Guy,  |d 1940- 
245 1 0 |a Customer service in the information environment /  |c Guy St. Clair. 
264 1 |a London ;  |a New Jersey :  |b Bowker-Saur,  |c [1993] 
264 4 |c ©1993 
300 |a 1 online resource (158 pages) 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
440 0 |a Information services management 
504 |a Includes bibliographical references (pages [139]-141) and index. 
505 0 |a part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. 
650 0 |a Information services. 
650 0 |a Information services industry  |x Customer services. 
655 0 |a Electronic books. 
776 0 8 |i Print version:  |a St. Clair, Guy.  |t Customer service in the information environment.  |d London : Bowker-Saur, [1993]  |h xiii, 144 pages ; 24 cm.  |k Information services management  |z 9783598243622  |w (DLC) 93034396 
797 2 |a ebrary. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10776867  |z An electronic book accessible through the World Wide Web; click to view 
908 |a 170314 
942 0 0 |c EB 
999 |c 164296  |d 164296 

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