Dokumentuaren aipamena

APA (7th ed.) Zitazioa
St. Clair, G. (1993). Customer service in the information environment. Bowker-Saur.
Chicago Style (17th ed.) Zitazioa
St. Clair, Guy. Customer Service in the Information Environment. London ; New Jersey: Bowker-Saur, 1993.
MLA (9th ed.) Zitazioa
St. Clair, Guy. Customer Service in the Information Environment. Bowker-Saur, 1993.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.