Ten steps to ITSM success : a practitioner's guide to enterprise IT transformation /

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Bibliographic Details
Main Author:	Esposito, Angelo
Other Authors:	Rogers, Timothy
Format:	Electronic eBook
Language:	English
Published:	Ely, Cambridgeshire : IT Governance Publishing, 2013.
Subjects:	IT infrastructure library. ITSM library. Business enterprises > Information technology > Management. Information technology > Management. Organizational change > Management. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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