Citazione Stile APA (7a Edizione)
Esposito, A., & Rogers, T. (2013). Ten steps to ITSM success: A practitioner's guide to enterprise IT transformation. IT Governance Publishing.
Citazione stile Chigago Style (17a edizione)
Esposito, Angelo, e Timothy Rogers. Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation. Ely, Cambridgeshire: IT Governance Publishing, 2013.
Citatione MLA (9a ed.)
Esposito, Angelo, e Timothy Rogers. Ten Steps to ITSM Success: A Practitioner's Guide to Enterprise IT Transformation. IT Governance Publishing, 2013.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.