Consumer satisfaction advancements in theory, modeling, and empirical findings /
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| Main Author: | |
|---|---|
| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Bern, Switzerland ; New York :
Peter Lang,
c2011.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| 020 | |z 9783034306362 (pbk.) | ||
| 020 | |z 3034306369 (pbk.) | ||
| 020 | |z 9783034306362 | ||
| 020 | |z 9783035102642 (e-book) | ||
| 035 | |a (CaPaEBR)ebr10600118 | ||
| 035 | |a (OCoLC)812915024 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 050 | 1 | 4 | |a HF5415.335 |b .P45 2011eb |
| 082 | 0 | 4 | |a 658.8/343 |2 23 |
| 100 | 1 | |a Peluso, Alessandro M., |d 1978- | |
| 245 | 1 | 0 | |a Consumer satisfaction |h [electronic resource] : |b advancements in theory, modeling, and empirical findings / |c Alessandro M. Peluso. |
| 260 | |a Bern, Switzerland ; |a New York : |b Peter Lang, |c c2011. | ||
| 300 | |a xxii, 173 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Introduction -- The construct of consumer satisfaction -- An application of the knowledge-hope model of consumer satisfaction -- Methodology -- Research implications and operational strategies to increase consumer satisfaction. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2011. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Consumer satisfaction. | |
| 650 | 0 | |a Consumer satisfaction |x Research |x Methodology. | |
| 650 | 0 | |a Marketing research. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10600118 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 145366 |d 145366 | ||