The ITSm process design guide developing, reengineering, and improving IT service management /

The ITSm process design guide developing, reengineering, and improving IT service management /

Show other versions (1)
Saved in:
Bibliographic Details
Main Author: Knapp, Donna
Corporate Author: ebrary, Inc
Format: Electronic eBook
Language:English
Published: Ft. Lauderdale, Fla. : J. Ross Pub., c2010.
Subjects:
Information technology > Management.
Information technology > Quality control.
Information resources management.
Organizational change.
Electronic books.
Online Access:An electronic book accessible through the World Wide Web; click to view
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:xxi, 232 p. : ill.
Bibliography:Includes bibliographical references and index.

Similar Items