Continual service improvement manager : careers in IT service management /

Lignende værker

• The ITSm process design guide developing, reengineering, and improving IT service management /
  af: Knapp, Donna
  Udgivet: (2010)
• Executive's guide to IT governance improving systems processes with service management, COBIT, and ITIL /
  af: Moeller, Robert R.
  Udgivet: (2013)
• Mastering IT project management : best practices, tools, and techniques /
  af: Chemuturi, Murali, 1950-
  Udgivet: (2013)
• Unleashing the power of IT bringing people, business, and technology together /
  af: Roberts, Dan (Dan D.), 1963-
  Udgivet: (2011)
• A practical guide to reducing IT costs
  af: Cassidy, Anita
  Udgivet: (2010)