Cita APA (7th ed.)
Whapples, D. (2015). Continual service improvement manager: Careers in IT service management. BCS.
Cita Chicago (17th ed.)
Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. Wiltshire, England: BCS, 2015.
Cita MLA (9th ed.)
Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. BCS, 2015.
Atenció: Aquestes cites poden no estar 100% correctes.