APA (7th ed.) Citation
Whapples, D. (2015). Continual service improvement manager: Careers in IT service management. BCS.
Chicago Style (17th ed.) Citation
Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. Wiltshire, England: BCS, 2015.
MLA (9th ed.) Citation
Whapples, David. Continual Service Improvement Manager: Careers in IT Service Management. BCS, 2015.
Warning: These citations may not always be 100% accurate.