Citação norma APA

Shrivastava, M. (2014). Salesforce essentials for administrators: Discover the administration fundamentals and challenges of Salesforce CRM. Packt Publishing.

Citação norma Chicago

Shrivastava, Mohith. Salesforce Essentials for Administrators: Discover the Administration Fundamentals and Challenges of Salesforce CRM. Birmingham, England: Packt Publishing, 2014.

Citação norma MLA

Shrivastava, Mohith. Salesforce Essentials for Administrators: Discover the Administration Fundamentals and Challenges of Salesforce CRM. Packt Publishing, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.