Shrivastava, M. (2014). Salesforce essentials for administrators: Discover the administration fundamentals and challenges of Salesforce CRM. Packt Publishing.
Чикаго-гийн эшлэл (17 дахь хэвлэлт)Shrivastava, Mohith. Salesforce Essentials for Administrators: Discover the Administration Fundamentals and Challenges of Salesforce CRM. Birmingham, England: Packt Publishing, 2014.
MLA -ийн эшлэл (9 дэх хэвлэлт)Shrivastava, Mohith. Salesforce Essentials for Administrators: Discover the Administration Fundamentals and Challenges of Salesforce CRM. Packt Publishing, 2014.
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