Shrivastava, M. (2014). Salesforce essentials for administrators: Discover the administration fundamentals and challenges of Salesforce CRM. Packt Publishing.
芝加哥风格引文Shrivastava, Mohith. Salesforce Essentials for Administrators: Discover the Administration Fundamentals and Challenges of Salesforce CRM. Birmingham, England: Packt Publishing, 2014.
MLA引文Shrivastava, Mohith. Salesforce Essentials for Administrators: Discover the Administration Fundamentals and Challenges of Salesforce CRM. Packt Publishing, 2014.
警告：这些引文格式不一定是100％准确.