Unselling : the new customer experience /

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Bibliographic Details
Main Author:	Stratten, Scott (Author)
Format:	Electronic eBook
Language:	English
Published:	Hoboken, New Jersey : Wiley, 2014.
Subjects:	Selling. Customer relations. Electronic books.
Online Access:	An electronic book accessible through the World Wide Web; click to view
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008	140925t20142014njuao o 001 0 eng d
020			\|z 9781118943007
020			\|a 9781118943014 (e-book)
020			\|a 9781118943021 (e-book)
035			\|a (CaPaEBR)ebr10933620
035			\|a (OCoLC)890983837
040			\|a CaPaEBR \|b eng \|e rda \|e pn \|c CaPaEBR
050	1	4	\|a HF5438.25 \|b .S7647 2014eb
082	0	4	\|a 658.8 \|2 23
100	1		\|a Stratten, Scott, \|e author.
245	1	0	\|a Unselling : \|b the new customer experience / \|c Scott Stratten.
264		1	\|a Hoboken, New Jersey : \|b Wiley, \|c 2014.
264		4	\|c ©2014
300			\|a 1 online resource (243 pages) : \|b illustrations, photographs
336			\|a text \|2 rdacontent
337			\|a computer \|2 rdamedia
338			\|a online resource \|2 rdacarrier
500			\|a Includes index.
588			\|a Description based on print version record.
590			\|a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650		0	\|a Selling.
650		0	\|a Customer relations.
655		0	\|a Electronic books.
776	0	8	\|i Print version: \|a Stratten, Scott. \|t Unselling : the new customer experience. \|d Hoboken, New Jersey : Wiley, c2014 \|h vi, 234 pages \|z 9781118943007 \|w 2014023092
797	2		\|a ebrary.
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10933620 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 176929 \|d 176929