Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations /
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| Main Authors: | , |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
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| Edition: | Second edition. |
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
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| Item Description: | Originally published under title: Cracking the case of ISO 9001:2000 for service. |
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| Physical Description: | 1 online resource (214 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780873897624 (e-book) |