Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations /
Enregistré dans:
| Auteurs principaux: | , |
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| Format: | Électronique eBook |
| Langue: | anglais |
| Publié: |
Milwaukee, Wisconsin :
ASQ Quality Press,
2009.
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| Édition: | Second edition. |
| Sujets: | |
| Accès en ligne: | An electronic book accessible through the World Wide Web; click to view |
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