Wheatcroft, P. (2014). Service desk and incident manager: Careers in IT service management. BCS The Chartered Institute for IT.
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Chicago Style (17th ed.) Citation
Wheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service Management. Wiltshire, England: BCS The Chartered Institute for IT, 2014.
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MLA引文
Wheatcroft, Peter. Service Desk and Incident Manager: Careers in IT Service Management. BCS The Chartered Institute for IT, 2014.
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