Service science : the foundations of service engineering and management /
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Main Author: | |
---|---|
Format: | Electronic eBook |
Language: | English |
Published: |
Hoboken, New Jersey :
Wiley,
2014.
|
Subjects: | |
Online Access: | An electronic book accessible through the World Wide Web; click to view |
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LEADER | 00000nam a2200000 i 4500 | ||
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001 | 0000184973 | ||
005 | 20171002065009.0 | ||
006 | m o d | ||
007 | cr cn||||||||| | ||
008 | 140717t20142014njuad ob 001 0 eng d | ||
020 | |z 9781118108239 | ||
020 | |a 9781118551837 (e-book) | ||
035 | |a (CaPaEBR)ebr10891172 | ||
035 | |a (OCoLC)878117339 | ||
040 | |a CaPaEBR |b eng |e rda |e pn |c CaPaEBR | ||
050 | 1 | 4 | |a HD9980.5 |b .Q28 2014eb |
082 | 0 | 4 | |a 658 |2 23 |
100 | 1 | |a Qiu, Robin G., |e author. | |
245 | 1 | 0 | |a Service science : |b the foundations of service engineering and management / |c Robin G. Qiu. |
264 | 1 | |a Hoboken, New Jersey : |b Wiley, |c 2014. | |
264 | 4 | |c ©2014 | |
300 | |a 1 online resource (333 pages) : |b illustrations (some color), charts | ||
336 | |a text |2 rdacontent | ||
337 | |a computer |2 rdamedia | ||
338 | |a online resource |2 rdacarrier | ||
504 | |a Includes bibliographical references at the end of each chapters and index. | ||
588 | |a Description based on print version record. | ||
590 | |a Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. | ||
650 | 0 | |a Service industries. | |
650 | 0 | |a Service life (Engineering) | |
650 | 0 | |a Industrial engineering. | |
655 | 0 | |a Electronic books. | |
776 | 0 | 8 | |i Print version: |a Qiu, Robin G. |t Service science : the foundations of service engineering and management. |d Hoboken, New Jersey : Wiley, c2014 |h xxvi, 304 pages |z 9781118108239 |w 2014007302 |
797 | 2 | |a ebrary. | |
856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10891172 |z An electronic book accessible through the World Wide Web; click to view |
908 | |a 170314 | ||
942 | 0 | 0 | |c EB |
999 | |c 174108 |d 174108 |