APA-viite (7. p.)

Singh, A., Chanda, S., & Sawant, A. (2014). Microsoft dynamics CRM 2013 marketing automation: Implement effective marketing strategies using Microsoft dynamics CRM 2013. Packt Publishing.

Chicago-viite (17. p.)

Singh, Alok, Sandeep Chanda, ja Aniket Sawant. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Birmingham, England: Packt Publishing, 2014.

MLA-viite (9. p.)

Singh, Alok, et al. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Packt Publishing, 2014.