APA način citiranja (7. izdanje)
Singh, A., Chanda, S., & Sawant, A. (2014). Microsoft dynamics CRM 2013 marketing automation: Implement effective marketing strategies using Microsoft dynamics CRM 2013. Packt Publishing.
Čikaški stil citiranja (17. izdanje)
Singh, Alok, Sandeep Chanda, i Aniket Sawant. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Birmingham, England: Packt Publishing, 2014.
MLA način citiranja (9. izdanje)
Singh, Alok, et al. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Packt Publishing, 2014.
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