Singh, A., Chanda, S., & Sawant, A. (2014). Microsoft dynamics CRM 2013 marketing automation: Implement effective marketing strategies using Microsoft dynamics CRM 2013. Packt Publishing.
芝加哥风格引文Singh, Alok, Sandeep Chanda, 与 Aniket Sawant. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Birmingham, England: Packt Publishing, 2014.
MLA引文Singh, Alok, et al. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Packt Publishing, 2014.
警告:这些引文格式不一定是100%准确.