Citação norma APA

Singh, A., Chanda, S., & Sawant, A. (2014). Microsoft dynamics CRM 2013 marketing automation: Implement effective marketing strategies using Microsoft dynamics CRM 2013. Packt Publishing.

Citação norma Chicago

Singh, Alok, Sandeep Chanda, and Aniket Sawant. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Birmingham, England: Packt Publishing, 2014.

Citação norma MLA

Singh, Alok, et al. Microsoft Dynamics CRM 2013 Marketing Automation: Implement Effective Marketing Strategies Using Microsoft Dynamics CRM 2013. Packt Publishing, 2014.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.