Managing processes in your professional service enterprise : self-assessment work book : 38 probing questions and contrasting pairs of examples /

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Bibliographic Details
Main Author: Tuominen, Kari
Other Authors: Laamanen, Kai, Moisio, Jussi
Format: Electronic eBook
Language:English
Published: [Turku, Finland] : Benchmarking Ltd., 2012.
Series:Entrepreneurship series
Subjects:
Online Access:An electronic book accessible through the World Wide Web; click to view
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Description
Item Description:"EFQM 2013/ISO 9001."
Physical Description:1 online resource (132 pages) : illustrations (some color).
ISBN:9789522285737 (e-book)