Involving customers in new service development

Tallennettuna:
Bibliografiset tiedot
Yhteisötekijä: ebrary, Inc
Muut tekijät: Edvardsson, Bo, 1952-
Aineistotyyppi: Elektroninen E-kirja
Kieli:englanti
Julkaistu: London : Hackensack, NJ ; London : Imperial College Press ; Distributed by World Scientific Publishing Co., c2006.
Sarja:Series on technology management ; v. 11
Aiheet:
Linkit:An electronic book accessible through the World Wide Web; click to view
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245 0 0 |a Involving customers in new service development  |h [electronic resource] /  |c editors, Bo Edvardsson ... [et al.]. 
260 |a London :  |b Imperial College Press ;  |a Hackensack, NJ ;  |a London :  |b Distributed by World Scientific Publishing Co.,  |c c2006. 
300 |a viii, 323 p. :  |b ill. 
490 0 |a Series on technology management ;  |v v. 11 
504 |a Includes bibliographical references and index. 
533 |a Electronic reproduction.  |b Palo Alto, Calif. :  |c ebrary,  |d 2013.  |n Available via World Wide Web.  |n Access may be limited to ebrary affiliated libraries. 
650 0 |a New products  |x Management. 
650 0 |a Customer relations. 
650 0 |a Service industries  |x Management. 
650 0 |a Creative ability in business. 
655 7 |a Electronic books.  |2 local 
700 1 |a Edvardsson, Bo,  |d 1952- 
710 2 |a ebrary, Inc. 
856 4 0 |u http://site.ebrary.com/lib/daystar/Doc?id=10699098  |z An electronic book accessible through the World Wide Web; click to view 
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