APA način citiranja (7. izdanje)
ebrary, Inc, & Edvardsson, B. (2006). Involving customers in new service development. Imperial College Press ; Distributed by World Scientific Publishing Co..
Čikaški stil citiranja (17. izdanje)
ebrary, Inc, i Bo Edvardsson. Involving Customers in New Service Development. London : Hackensack, NJ ; London: Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.
MLA način citiranja (9. izdanje)
ebrary, Inc, i Bo Edvardsson. Involving Customers in New Service Development. Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.
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