APA (7e ed.) Bronvermelding

ebrary, Inc, & Edvardsson, B. (2006). Involving customers in new service development. Imperial College Press ; Distributed by World Scientific Publishing Co..

Chicago (17e ed.) Bronvermelding

ebrary, Inc, en Bo Edvardsson. Involving Customers in New Service Development. London : Hackensack, NJ ; London: Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.

MLA (9e ed.) Bronvermelding

ebrary, Inc, en Bo Edvardsson. Involving Customers in New Service Development. Imperial College Press ; Distributed by World Scientific Publishing Co., 2006.