Managing the new customer relationship strategies to engage the social customer and build lasting value /

Lignende værker

• Customer relationship management how to turn a good business into a great one! /
  af: Roberts-Phelps, Graham
  Udgivet: (2001)
• Customer-centric marketing : building relationships and creating advocates in the age of the consumer /
  af: Cundari, Aldo
  Udgivet: (2015)
• Customer experience management a revolutionary approach to connecting with your customers /
  af: Schmitt, Bernd
  Udgivet: (2003)
• Total customer value management : transforming business thinking /
  af: Mahajan, Gautam, 1946-
  Udgivet: (2010)
• The new relationship marketing : how to build a large, loyal, profitable network using the social Web /
  af: Smith, Mari, 1966-
  Udgivet: (2011)