Cita APA (7th ed.)
Gordon, I. H. (2013). Managing the new customer relationship: Strategies to engage the social customer and build lasting value. Wiley.
Cita Chicago (17th ed.)
Gordon, Ian H. Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value. Hoboken, N.J.: Wiley, 2013.
Cita MLA (9th ed.)
Gordon, Ian H. Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value. Wiley, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.