APA (7e ed.) Bronvermelding
Gordon, I. H. (2013). Managing the new customer relationship: Strategies to engage the social customer and build lasting value. Wiley.
Chicago (17e ed.) Bronvermelding
Gordon, Ian H. Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value. Hoboken, N.J.: Wiley, 2013.
MLA (9e ed.) Bronvermelding
Gordon, Ian H. Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value. Wiley, 2013.
Let op: Deze citaties zijn niet altijd 100% accuraat.