Mergel, I., & Greeves, B. (2013). Social media in the public sector field guide: Designing and implementing strategies and policies. Jossey-Bass.
Tohutoru Kātū Chicago (17th ed.)Mergel, Ines, me Bill Greeves. Social Media in the Public Sector Field Guide: Designing and Implementing Strategies and Policies. San Francisco: Jossey-Bass, 2013.
Tohutoro MLA (9th ed.)Mergel, Ines, me Bill Greeves. Social Media in the Public Sector Field Guide: Designing and Implementing Strategies and Policies. Jossey-Bass, 2013.
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