Mergel, I., & Greeves, B. (2013). Social media in the public sector field guide: Designing and implementing strategies and policies. Jossey-Bass.
Cita Chicago Style (17a ed.)Mergel, Ines, y Bill Greeves. Social Media in the Public Sector Field Guide: Designing and Implementing Strategies and Policies. San Francisco: Jossey-Bass, 2013.
Cita MLA (9a ed.)Mergel, Ines, y Bill Greeves. Social Media in the Public Sector Field Guide: Designing and Implementing Strategies and Policies. Jossey-Bass, 2013.
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