Managing customer relationships a strategic framework /

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Библиографические подробности
Главный автор:	Peppers, Don
Другие авторы:	Rogers, Martha, 1952-
Формат:	Электронный ресурс eКнига
Язык:	английский
Опубликовано:	Hoboken, N.J. : Wiley, c2011.
Редактирование:	2nd ed.
Предметы:	Customer relations > Management. Consumers' preferences. Relationship marketing. Information storage and retrieval systems > Marketing. Electronic books.
Online-ссылка:	An electronic book accessible through the World Wide Web; click to view
Метки:	Добавить метку Нет меток, Требуется 1-ая метка записи!

MARC


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082	0	4	\|a 658.8/12 \|2 22
100	1		\|a Peppers, Don.
245	1	0	\|a Managing customer relationships \|h [electronic resource] : \|b a strategic framework / \|c Don Peppers, Martha Rogers.
250			\|a 2nd ed.
260			\|a Hoboken, N.J. : \|b Wiley, \|c c2011.
300			\|a xv, 512 p. : \|b ill.
504			\|a Includes bibliographical references and index.
533			\|a Electronic reproduction. \|b Palo Alto, Calif. : \|c ebrary, \|d 2011. \|n Available via World Wide Web. \|n Access may be limited to ebrary affiliated libraries.
650		0	\|a Customer relations \|x Management.
650		0	\|a Consumers' preferences.
650		0	\|a Relationship marketing.
650		0	\|a Information storage and retrieval systems \|x Marketing.
655		7	\|a Electronic books. \|2 local
700	1		\|a Rogers, Martha, \|d 1952-
856	4	0	\|u http://site.ebrary.com/lib/daystar/Doc?id=10446688 \|z An electronic book accessible through the World Wide Web; click to view
908			\|a 170314
942	0	0	\|c EB
999			\|c 119766 \|d 119766